Email is the fastest way to get a bill into ImpactGraph. Bills arrive by email two ways: your own team forwards them in or a trusted vendor emails an invoice directly, which an admin switches on one vendor at a time. Either way, the invoice lands as a draft bill that flows through the same code, review, and approve steps as any other bill, and nothing is paid automatically. For the full create-and-approve flow, see Using Bill Pay.
Forward a bill in from your team
To send a bill in:
Find your organization's AP inbox address. It looks like [email protected]. Copy it from Bill Pay settings, or ask an admin for it.
Email or forward the invoice to that address as a single PDF.
ImpactGraph reads the invoice, attaches the PDF, and creates a draft bill with the fields filled in. It then waits for someone to review, code, and send it for approval.
Messages from ImpactGraph users on your own team are trusted automatically, so there is no setup beyond knowing the address. A few rules keep it reliable:
Send one invoice per email, as a single PDF. A message with no PDF, or more than one, is rejected.
Body text and other attachments are ignored. Put the invoice in the PDF.
If a message is rejected, nothing is created. Fix it, usually by attaching exactly one PDF, and resend.
Set up your inbox address
Your AP inbox is configured on the Bill Pay page.
Open Bill Pay Settings. On the Bill Pay page, click the gear to open Bill Pay Settings.
Find your inbound email address. It shows at the top. Use Copy to grab it, then share it with your team.
Edit the address if you want a custom one. A custom slug is 3 to 63 characters, using lowercase letters, numbers, and hyphens only. Editing the address re-points your inbox to the new one, and the old address stops working, so re-share the new one.
Turn the inbox on or off with Accept inbound email. When it is off, all incoming mail is rejected.
Let a vendor email invoices directly
You can also let specific vendors email invoices straight into your inbox, so their bills become drafts without anyone forwarding them. This is an exception you grant per vendor, and most teams do not need it. See Let a vendor email invoices directly for when to use it and how to turn it on.